Thursday, December 24, 2009

New DOT Rule Limits Airline Tarmac Delays

In what one advocate called "a Christmas miracle for airline passengers," the Department of Transportation on Monday announced a rule prohibiting U.S. aircraft on domestic routes from remaining on a tarmac for more than three hours with travelers aboard."

Airline passengers have rights, and these new rules will require airlines to live up to their obligation to treat their customers fairly," Transportation Secretary Ray LaHood said in a statement. Exceptions to the three-hour rule would be allowed only for safety and security reasons or if air traffic controllers advise a pilot that returning to the terminal would disrupt airport operations, the department said.


U.S. airlines operating international flights departing from or arriving in the United States "must specify, in advance, their own time limits for deplaning passengers, with the same exceptions applicable," the statement said. Airlines also are required to provide adequate food and water for passengers within two hours of their plane being delayed on the tarmac, the department said, maintain operable restrooms and provide medical attention if necessary.


Click here to read full article.


Source: CNN

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